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Hike News

How to contact a Group Buy organizer or vendor

类型: GB
作者: HoffmanMyster
发布时间: 2022-11-04 14:00:27
更新时间: 2022-11-04 14:00:27
原链接: https://geekhack.org/index.php?topic=118762.0


First, determine who is the best person to contact regarding your request

  • If you have a fulfillment question and the Group Buy has regional vendors acting as proxies, your regional vendor is most likely who you need to reach out to; they should have a contact system on their site (or discord in some cases)

  • If the GB in question is being fulfilled by the person who created the thread on GH, then you’ll want to PM the thread creator directly; I highly recommend enabling “Save a copy of each personal message in my sent items by default” (detailed below)
    Whether you’re contacting a vendor or designer/runner, there are some helpful tips to keep in mind to make things easier for everyone involved

  • Include the GB name in the subject line

  • Include your order number in the message body

  • Quote prior messages or provide context to any previous discussions you might have had on the topic you’re messaging about

  • Clearly articulate what you are asking for or requesting

  • Be polite (this should go without saying) - most vendors and designers are small operations and may not respond immediately like you’ve come to expect from massive online retailers; if you need to send a follow-up message, do so, but give a little leeway unless you have good reason to be upset
    How to enable “Save a copy of each personal message in my sent items by default” (this will allow you to verify that the message you clicked “Send” on did in fact send)

  • Click ‘Messages’ in the top bar

  • Hover over ‘Preferences’ (tap ‘Preferences’ on mobile) to bring up the Preferences menu

  • Click ‘Change Settings’

  • Check the box next to ‘Save a copy of each personal message in my sent items by default.’ (second item from the bottom)

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